Privacy Policy
for AROBUZ LLP
What information do we collect?
1. Introduction
Arobuz LLP (“we”, “our”, “us”) operates a platform that enables users to manage digital content, communication workflows, and integrations with third-party services.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Basic information such as name, email address, phone number
- Business or company-related details provided by users
- Content and data processed through our platform
- Access permissions granted through third-party integrations (via secure authorization protocols)
We do not collect or store passwords for third-party accounts.
3. How We Collect Information
We collect information when you:
- Use our platform or services
- Submit forms or contact us
- Connect third-party accounts such as Google, LinkedIn, Meta, or other supported services
Access to third-party data is only obtained after explicit user authorization.
4. Use of Information
We use collected information to:
- Provide and maintain our services
- Enable integrations with third-party platforms
- Deliver analytics, dashboards, and insights
- Execute actions initiated by users (such as publishing or communication workflows)
- Improve system performance and user experience
- Provide customer support
We do not use personal data for advertising, resale, or unauthorized profiling.
5. Google User Data
When a user connects a Google account, we may access limited information required to provide our services, including:
- YouTube channel details
- Video-related data (such as titles, descriptions, and performance metrics)
- Analytics data associated with the user’s content
Use of Google Data
This information is used solely to:
- Display analytics and performance insights
- Enable content management features
- Allow user-initiated publishing actions
We do not access or use Google data beyond what is necessary to provide these features.
Compliance with Google Policies
Our use of data obtained from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- Data is used only to provide user-facing features
- Data is not used for advertising or sold to third parties
- Data is not accessed by humans except when required for security, debugging, or with user consent
6. Third-Party Integrations
Our platform allows users to connect third-party services such as:
- Google and YouTube
- Meta (Facebook and Instagram)
- Messaging platforms (including WhatsApp APIs)
- Email service providers
- Creative tools (such as Canva and Adobe)
- AI-based processing services
Purpose of Integration
These integrations are used to:
- Enable content publishing and scheduling
- Provide analytics and reporting
- Support communication and workflow automation
- Facilitate content creation and processing
We access only the data necessary to support these functions.
7. AI-Based Processing
Certain features may involve processing user-provided data using AI-based services.
- Processing is limited to inputs submitted by the user
- Outputs are generated solely to fulfill user requests
- Data is not used for profiling, resale, or unrelated purposes
8. Data Sharing
We do not sell or rent personal data.
Information may be shared only:
- With trusted service providers required to operate our platform (e.g., hosting or infrastructure)
- When required by law or legal process
9. Data Storage and Security
We implement appropriate safeguards to protect user data, including:
- Encrypted storage and transmission
- Restricted system access
- Standard security practices to prevent unauthorized access
10. Data Retention and Deletion
- Data is retained only as long as necessary to provide services
- Users may disconnect third-party integrations at any time
- Associated data is deleted within 7–30 days after disconnection
Users may also request data deletion by contacting:
support@arobuz.com
11. Platform-Specific Usage
YouTube API Services
Our application uses YouTube API Services. Use of the application is subject to:
https://www.youtube.com/t/terms
Data is used only for publishing and analytics features.
Meta (Facebook & Instagram)
Data is used only for publishing and insights.
Messaging Platforms (including WhatsApp)
Used to send and receive messages as part of user workflows.
Email Services
Used to enable sending, receiving, and tracking communication.
Creative Platforms (Canva & Adobe)
Used for content creation and editing. Users retain ownership of their content.
12. Cookies
We may use cookies and similar technologies to:
- Maintain sessions
- Improve functionality and user experience
Users can manage cookie settings through their browser.
13. International Data Transfers
Data may be processed in locations outside the user’s country. Appropriate safeguards are applied to protect such data.
14. Updates to This Policy
This Privacy Policy may be updated periodically. Updates will be reflected with a revised “Last Updated” date.
15. Contact
For questions or requests related to this Privacy Policy, contact:
support@arobuz.com
If you are not satisfied with the response, please contact us at support@arobuz.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.
